Privacy Policy

Last Updated: September 2026

DECO VANTAS LLC ("we", "us", "our") values and respects your privacy. This Privacy Policy outlines how we collect, use, maintain, and safeguard your personal information when you visit or make a purchase from decovantas.com.

1. Information We Collect

When you browse or purchase from our website, we collect information necessary to fulfill your order and provide customer care:

  • Personal & Contact Details: Name, billing address, shipping address, email address, and telephone number.
  • Payment Information: Credit card and transaction details securely processed through our certified, PCI-compliant payment gateway. We never store raw credit card numbers on our servers.
  • Device & Usage Information: IP address, browser type, operating system, and pages viewed to ensure smooth site navigation and security.

2. How We Use Your Information

  • To process, pack, and deliver your ceramic orders to your US address.
  • To send order confirmations, tracking information, and customer support responses.
  • To detect and prevent fraudulent transactions.
  • To comply with applicable legal, accounting, and tax obligations.

3. We Do Not Sell Your Personal Information

DECO VANTAS LLC does not sell, rent, or trade your personal information to third parties. We only disclose necessary information to trusted third-party service providers (such as shipping carriers USPS, UPS, FedEx, and secure payment processors) solely to execute order fulfillment.

4. Data Retention

We retain order and transaction records for 7 years in compliance with United States federal and state tax, accounting, and legal requirements. If you request deletion of your non-transactional data, we will honor your request promptly.

5. Your Privacy Rights (CCPA & State Regulations)

Under United States privacy laws, you have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request deletion of your information. To exercise these rights, please email us at info@decovantas.com.

6. Cookies and Tracking

We use essential cookies strictly required for website operation, cart persistence, and secure checkout. We do not use intrusive third-party cross-site advertising cookies.

7. Contact Information

For any privacy inquiries or data requests, contact our privacy coordinator:

DECO VANTAS LLC
10 Seminole Dr Unit 15
Shelbyville, KY 40065, United States
Email: info@decovantas.com
Phone: +1-569-523-8242